Practical guide

Verify what the chatbot actually imported

Last materially reviewed 2026-09-25

Quick answerCompare imported content with the approved source list before evaluating generated answers.
What to know

An accepted URL is not a content receipt

A product may accept a URL while extracting only part of its content or rejecting linked documents. Inspect the visible imported material where the product allows it. Compare article titles, key headings and important exceptions with the source. Keep the observation narrow: you are checking this import, not declaring that every future crawl will succeed or that all content formats behave identically.

What to know

Sample the parts most likely to matter

Choose an article with a table, one with code, one with a warning and one that links to an attachment if those formats exist in your corpus. Check whether the operative information is represented, not just whether the page title appears. A lost exception can reverse the meaning of an otherwise correct answer. Where inspection is unavailable, treat that as a limitation of your verification method.

What to know

Resolve a missing document deliberately

Check the canonical URL, access requirements and supported source format before retrying an import. Avoid repeated broad crawls that add duplicates or obscure the original failure. If an approved text export is necessary, label its version and owner so it does not become an unmaintained second source. Do not bypass access restrictions or copy private material into a public collection to make a test pass.

What to know

Freeze the tested source set

Record the import date and approved document list alongside the evaluation run. If you later change the collection, create a new run rather than overwriting the previous result. This gives you a meaningful explanation for a changed answer. Only after the relevant source is known to be present should you investigate retrieval, instructions or model configuration as the likely cause of failure.

  • Retain the approved URL, imported title, sampled passage and missing-content note as a compact receipt for each critical source.
Continue when useful

Next: Build a source inventory before importing documentation

List authoritative documents, owners, versions and exclusions before asking a chatbot to learn from a website.

Open Build a source inventory before importing documentation →

Sources used for this page

These records support the facts and comparisons above. Merchant-controlled records are labelled so you can separate product claims from independent evidence.

  1. SiteGPT getting started — Merchant documentation · sitegpt.ai · Merchant-controlled · checked 2026-09-25